If you want to share your experiences regarding this cable issue, please write to It may help Apple to understand that more clients have or had this problem and hopefully they will compensate us all. They also continuously refuse to send a written reply and only call you saying that they will not compensate any repair costs. Apple continues to say that they are not aware of any more issues with such keyboard/trackpad cable. They have had, or should have had, more of these reports from their repair centre(s). We sent a complaint to Apple and specifically asked them for a written reply and a refund to my daughter for the repair costs, since Apple knows, or should or could have known, that this is a common issue with this specific Macbook. We asked them to make a note on the invoice that this happens very often with this model, but they said that they are not allowed by Apple to mention this on the invoice, as long as Apple has not issued an official report on this cable. My daughter was charged € 71 (which is a substantial amount for a student). They did not check the Macbook at all, just immediately opened it and replaced the cable. We went to the repair centre and they told us again that this happens with many Early 2015 series of the Apple Macbook Pro. They told us immediately that this issue is caused by a damaged cable inside the Macbook Pro. Then we contacted an Apple Partner repair center. They just informed us that it could be a hardware issue, after they requested us to do all kinds of nonsense tests. My daughter has an “early 2015 edition” of the Macbook Pro, which she bought in December 2015. At this point I'd like to blame the BCA procedure, but it looks like the Boot Camp Installer isn't programmed to check if the existing installation is old. Running Apple Software Update doesn't do anything BTW. Trackpad and keyboard suddenly stopped reacting. I'd say it's probable that the files on my memory stick are from 6.1 given their date stamp. it certainly is a faulty design issue.Īnybody know how I can fix this permanently on my own? or it nudges the trackpad cable into action. Perhaps massaging the laptop's underside flattens out any swelling in the battery. still rubbing the bottom of my expensive 2015 MacBook Pro just to get it to fire up correctly. I tried snugging up the cable which looked firmly seated at both ends. I thought maybe the trackpad cable was loose, so I finally got ahold of a pentalobe screwdriver (impossible to find outside of the USA). but I have to do this every time to get things working. On a whim, I turned by Macbook over and gently but firmly pressed back and forth on the underside of the laptop in the proximity of the trackpad. Then back to no keyboard and no trackpad. Then all of a sudden, after a couple frustrating months of using a bluetooth keyboard and a USB mouse, everything started working again. Keyboard and trackpad do not boot up and hence can't log in. Subtree - with correct VID/PID, but still only basic functionality available.I have this same problem which surfaced just a bit over the 1-year warranty period. Device with name "Apple Keyboard" appeared under "HID Devices" This commonly goes bad on 2015 13' models, and causes intermittent problems with both the keyboard and trackpad (trackpad needs to be recognised in order for the keyboard to work on this model). And even if I point it to the exact place of the driver then Windows complains about not finding anything suitable it this folder. When Apple first introduced the new 12-inch MacBook in 2015, the company once again redefined what it meant to be an ultralight laptop. %USBKeyboard.DevDesc%=Dri_HID_Inst,USB\VID_05AC&PID_0263&MI_00īut manual driver update trick does not work - Windows 10 simple says there is no compatible driver in the list. I see a keyboard with standard MS "HID Keyboard" driver loaded (HID\VID_05AC&PID_0263&REV_0222&MI_00&Col01)Īplpe driver in BootCamp\Drivers\Apple\AppleKeyboardInstaller64\KeyMagic64.inf has information about this device: Then it was recognized and mouse now working fine! I was able to fix mouse gestures by manually forcing driver installation for Bluetooth Adapter (USB\VID_05AC&PID_8286&REV_0150) - Update Drivers / Search drivers on this computer / Select Driver from the list / Applle-Apple Broadcom. Just upgraded Macbook to the Windows 10 release (bootcamp).īootCamp setups (both downloaded through BCA and manually downloaded ) do not want to start - both of them just install an old NVidia drivers and exit with error "BootCamp requires Windows 7".Įven without BootCamp installed everything started to operate fine except bluetooth magic mouse scroll gestures, touchpad scrolls and right-clicks and extended keyboard functionality (fn-keys, brightness, key lights, sound volume).
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